May 13, 2026 | News & Press
Transit agencies are under pressure to deliver improvements quickly, but traditional procurement processes can slow things down.
Complete Coach Works offers access through established cooperative purchasing agreements, including the 791 Cooperative Purchasing Agreement and Washington State Department of Enterprise Services Contract, helping agencies streamline procurement while maintaining compliance.
A simplified procurement path makes it easier to take action and deliver results faster.
Move Forward Faster.
Reduce Delays.
Minimize Complexity.
Get Projects Moving.
Ready to Move Forward Without Delays
May 6, 2026 | News & Press
RIVERSIDE, CA – Complete Coach Works (CCW), North America’s leading provider of transit bus and sustainable transportation solutions, is pleased to announce it has been awarded an additional contract by Mountain Line to refurbish two (2) 2011 Gillig 35-foot hybrid transit buses.
This contract follows a previously awarded two-bus refurbishment project. The buses will undergo the same scope of work as the original project, including mechanical, electrical, and interior upgrades. All work will be completed at CCW’s headquarters in Riverside, California.
Major Scope Highlights Include:
• Engine Replacement: Installation of a Cummins ReCon ISB 6.7 diesel engine
• Hybrid propulsion system overhaul: overhaul of Drive unit, Energy storage system and hybrid inverters
• Interior Flooring Replacement: Removal of existing flooring and installation of new Altro commercial-grade transit flooring throughout the bus
• Interior LED Lighting Upgrade: Conversion of all interior fluorescent lighting to modern LED fixtures
• Exterior LED Lighting Upgrade: Replacement of all exterior lights with new LED systems
• Passenger & Driver Area Improvements: New driver’s seat and refurbished passenger seating
• Structural, Suspension & Brake Overhaul: Complete front and rear suspension rebuilds
• HVAC & Electrical Systems: Full HVAC service with rebuilt components and new hoses
“Mountain Line is proud of our strong record of maintaining our vehicles to the highest standard and often extending the useful life well beyond the federal requirements,” said Mountain Line CEO and General Manager Heather Dalmolin. “This partnership with Complete Coach Works allows us to take it a step further and breathe new life into our aging fleet, helping us attain our financial and environmental sustainability goals.”
“This additional award highlights the confidence Mountain Line has in the refurbishment process and the results it delivers,” said Shah Remtulla, Regional Sales Manager at Complete Coach Works. “The project supports Mountain Line’s ongoing efforts to maximize the value of its fleet while maintaining consistent service levels for the communities it serves”.
May 6, 2026 | News & Press
RIVERSIDE, CA – Complete Coach Works (CCW), North America’s leading provider of transit bus and sustainable transportation solutions, is pleased to announce that it has been awarded a contract to refurbish one (1) 2011 35-foot Gillig Low Floor diesel transit bus for the City of McAllen, Texas. The project was awarded through the Washington State Department of Enterprise Services (DES) cooperative purchasing contract.
This award builds on CCW’s long-standing relationship with Metro McAllen, following previous successful projects that have supported the agency’s fleet needs. Over the years, CCW has partnered with McAllen, and this project is another piece of established working relationship.
Under the contract, the customer-supplied vehicle will undergo a midlife refurbishment at CCW’s Riverside, California facility. The project is designed to restore performance, improve reliability, and extend the useful life of the bus, helping the agency maximize the value of its existing fleet while maintaining consistent service for the community.
By utilizing the Washington State cooperative contract, the City of McAllen was able to streamline procurement and move forward efficiently while remaining fully compliant with public purchasing requirements. This approach reduces administrative timelines and allows the vehicle to enter production sooner, accelerating its return to revenue service.
Major Scope Highlights Include:
• Installation of a Cummins ReCon diesel engine
• Replacement with a rebuilt Allison transmission
• Full rebuild and testing of the wheelchair ramp system for ADA compliance
• New Altro commercial-grade flooring throughout the passenger and driver areas
• Complete HVAC system service, including rebuilt components and new hoses
“The City of McAllen is committed to providing reliable, accessible, and cost-effective public transportation for our residents,” said City Manager Isaac J. Tawil. “This refurbishment project allows us to extend the life of an existing vehicle while enhancing safety, performance, and rider comfort. Through our continued partnership with Complete Coach Works, we are maximizing our resources and ensuring that Metro McAllen remains a dependable ‘lifeline’ service for the thousands of passengers who rely on it every year.”
“This project reflects the strength of our ongoing partnership with the City of McAllen,” said Shah Remtulla, Regional Sales Manager at Complete Coach Works. “We’ve worked together before, and it’s always rewarding to repurpose a proven platform into a like-new vehicle that delivers stronger performance and added years of service.”
This refurbishment supports McAllen’s ongoing fleet operations by improving performance and extending service life. Once completed, the vehicle will be returned to service ready to meet the demands of daily operations across the region.
May 1, 2026 | News & Press
In this episode of Bus Tech Talk, Co-Hosts Mark Hollenbeck, business development manager at Complete Coach Works, and Alex Roman, Executive Editor at METRO, are joined by Cecil Blandon, director of maintenance at AC Transit in Oakland, California. Our conversation was so in-depth that we’ve split it into two parts
In Part 2, Blandon takes a deeper dive into AC Transit’s maintenance program, sharing insight on managing multiple vehicle types and propulsion systems, how his team is trained using advanced tools like augmented reality, and the role collaboration plays across the industry.
Topics include:
• Working with various types of vehicles and propulsion systems
• Training his maintenance team, including the use of augmented reality
• Providing employees opportunities for growth
• The importance of industry collaboration
Apr 9, 2026 | News & Press
RIVERSIDE, CA – Complete Coach Works (CCW), North America’s leading provider of transit bus and sustainable transportation solutions, is proud to announce it has been awarded a contract by Roberts Hawaii to prepare and deliver two (2) 2007 35-foot Gillig Low Floor diesel buses.
This award reflects the continued relationship between CCW and Roberts Hawaii, built over decades of collaboration supporting fleet needs across the islands. CCW has worked closely with Roberts Hawaii on multiple fleet initiatives, providing reliable vehicles and tailored solutions aligned with the company’s operational demands.
The project includes pre-sale preparation of the buses at CCW’s headquarters in Riverside, California. Upon completion, the units will be transported to the Port of San Diego for shipment to Hawaii. Under the awarded contract, CCW will complete its standard pre-sale preparation scope of work to ensure each vehicle meets performance, safety, and operational requirements prior to delivery.
Major Scope Highlights Include:
• Full interior and exterior repaint
• Replacement of critical service components including fluids, filters, belts, and batteries
• HVAC, electrical, and accessibility systems tested and verified for full functionality
• Mechanical inspection and system checks across engine, transmission, braking, and steering components
“We’re proud to continue our long-standing partnership with Roberts Hawaii,” said James Carson, Regional Sales Manager at Complete Coach Works. “Projects like this reflect the trust built over many years of working together, and our team is committed to delivering vehicles that meet their expectations every time.”
The project supports Roberts Hawaii’s ongoing efforts to maintain a reliable and flexible fleet while continuing to serve residents and visitors across the islands with dependable transportation solutions.
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Complete Coach Works (CCW) headquartered in Riverside, CA, is the largest bus remanufacturing and rehabilitation company in the United States, with over 34 years in the transportation industry. A pioneer in the field of alternative fuel and hybrid vehicle technology, CCW has always worked to provide clean vehicles through innovative design and engineering;
CCW unveiled the world’s first remanufactured all-electric, battery-powered bus in 2012. For jobs of any size, CCW’s team of over 350 experts provide cutting-edge products and exceptional customer service.
In 2021, Complete Coach Works, along with Shuttle Bus Leasing, Transit Sales International and D/T Carson Enterprises, wholly owned subsidiaries of Carson Capital Corp transitioned to an Employee Stock Ownership Corporation.
Roberts Hawaii is the largest employee-owned tours and transportation company in Hawaii, offering top-quality transportation services operated by Robert’s Tours & Transportation. The company provides an array of sightseeing tours, entertainment, and excursions, all delivered with a focus on safety and service by employees who embody the unique culture of Hawaii.
The company began servicing visitors on Kauai in 1941, and now, more than 85 years later, has expanded to include the five major islands of Oahu, Maui, Kauai, Lanai, and Hawaii Island (the Big Island). Roberts Hawaii is proud of its longstanding reputation, having hosted countless visitors from around the globe. Many of these visitors have not only chosen to spend their vacations with Roberts Hawaii but have also returned for subsequent trips and recommended the company to friends and family. The company values the relationships it has built over the years with numerous travel industry partners, including travel agents, meeting planners, destination management companies, and escorted tour providers.
Roberts Hawaii’s commitment has always centered on its customers, with a continuous dedication to providing first-class service infused with a genuine aloha spirit.
For more information, please contact Kallie Arevalo at (951) 452-9760 or e-mail karevalo@completecoach.com
Apr 9, 2026 | News & Press
RIVERSIDE, CA – Complete Coach Works (CCW), a leading provider of transit and sustainable transportation solutions, is proud to announce the successful completion of the refurbishment of eleven (11) 40-foot CNG transit buses for the City of Fresno Department of Transportation – Fresno Area Express (FAX). This project was awarded under the Washington State Contract, enabling FAX to streamline its procurement processes while ensuring value and quality from an experienced transit solutions provider.
The scope of work was completed at CCW’s headquarters in Riverside, California. This project highlights CCW’s approach to bus refurbishment focused on strengthening fleet performance and extending vehicle life. Each bus was carefully refurbished, inspected, and prepared to meet FAX’s operational needs before delivery.
Major components of the completed scope of work included:
• New commercial-grade flooring throughout the bus, reupholstered passenger seating, and a new driver’s seat
• Conversion of all interior and exterior lighting to LED, including headlights, marker lights, and engine compartment lighting
• Full exterior body repairs, undercarriage corrosion treatment, and complete exterior repainting with FAX paint and graphics
• Complete front and rear suspension rebuild, steering system overhauls, and full brake system rebuild
• Rebuilt HVAC systems, refurbished radiators and charge air coolers
• Rebuilt wheelchair ramp, new ADA restraint equipment, and updated signage
• Full engine and transmission service
• Installation of APC, CAD/AVL, radio
• New camera and destination sign system
“Our team put a tremendous amount of effort into this project, and we’re proud of the result,” said James Carson, Regional Sales Manager at Complete Coach Works. “We look forward to continuing our partnership with Fresno Area Express on future fleet initiatives.”
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Complete Coach Works (CCW) headquartered in Riverside, CA, is the largest bus remanufacturing and refurbishment company in the United States, with over 38 years in the transportation industry. A pioneer in the field of alternative fuel and hybrid vehicle technology, CCW has always worked to provide clean vehicles through innovative design and engineering, and it unveiled the world’s first remanufactured all-electric, battery-powered bus in 2012. For jobs of any size, CCW’s team of over 350 experts provide cutting-edge products and exceptional customer service.
Fresno Area Express (FAX) is the public transit agency serving the City of Fresno, California. Operating a fleet of clean-energy buses, FAX provides essential transportation services to thousands of residents and visitors every day. With a focus on sustainability, accessibility, and innovation, FAX is committed to delivering safe, reliable, and efficient transit solutions that connect communities and support economic growth in the Central Valley.
